A direct selling company in Panipat refused to refund my money, what do I do?
SA Asked by Saurabh Pandey from India
Quick Answer
Direct selling companies are regulated under Haryana Rent Control Act 1973 and must provide a refund policy as per the Consumer Protection Direct Selling Rules.
Detailed Legal Analysis
Direct selling companies are regulated under Haryana Rent Control Act 1973 and must provide a refund policy as per the Consumer Protection Direct Selling Rules. The Punjab and Haryana High Court has held that refusal to honor a legitimate refund request constitutes deficiency in service.
In Panipat, you can file a complaint before the District Consumer Commission with proof of purchase and refund request. The Punjab and Haryana High Court has directed that direct sellers must process refunds within the stipulated time frame.
Under Haryana Rent Control Act 1973, the company can be penalized for unfair trade practices if it operates a pyramid scheme disguised as direct selling. You should document all communications with the company before filing.
Disclaimer: AI-generated for educational purposes only. Does not constitute legal advice. Consult a qualified practitioner.