A hospital in Kollam overcharged me, can I file a state consumer complaint?
MA Asked by Manoj Tiwari from India
Quick Answer
Hospital overcharging is deficiency in service under Kerala Rent Control Act 1963 and actionable before the consumer commission in Kollam.
Detailed Legal Analysis
Hospital overcharging is deficiency in service under Kerala Rent Control Act 1963 and actionable before the consumer commission in Kollam. The Kerala High Court has held that hospitals must follow prescribed rates and cannot bill for undeclared charges.
You must preserve the bill, treatment records, and the rate card displayed by the hospital. The Kerala High Court has directed hospitals to provide itemized bills on demand and refund excess charges.
Under Kerala Rent Control Act 1963, the commission can order refund of excess amount with compensation for harassment. In Kollam, you can also file a complaint with the state health department for regulatory action.
Disclaimer: AI-generated for educational purposes only. Does not constitute legal advice. Consult a qualified practitioner.