A pharmacy in Delhi sold me a wrong medicine, can I claim damages?
NI Asked by Nisha Bhatt from India
Quick Answer
Selling the wrong medicine is deficiency in service under Delhi Rent Control Act 1958 and actionable before the consumer commission in Delhi.
Detailed Legal Analysis
Selling the wrong medicine is deficiency in service under Delhi Rent Control Act 1958 and actionable before the consumer commission in Delhi. The Delhi High Court has held that pharmacists must verify prescriptions and dispense the correct medicine.
You must preserve the bill, the wrong medicine, the prescription, and any medical reports of adverse effects. The Delhi High Court has awarded compensation for health deterioration caused by pharmacy errors.
Under Delhi Rent Control Act 1958, the commission can order refund, compensation, and report the pharmacist to the drug controller. In Delhi, you should also seek medical attention immediately to document any harm caused.
Disclaimer: AI-generated for educational purposes only. Does not constitute legal advice. Consult a qualified practitioner.