A pharmacy in Gwalior sold me a wrong medicine, can I claim damages?
AN Asked by Anita Desai from India
Quick Answer
Selling the wrong medicine is deficiency in service under Madhya Pradesh Rent Control Act 1960 and actionable before the consumer commission in Gwalior.
Detailed Legal Analysis
Selling the wrong medicine is deficiency in service under Madhya Pradesh Rent Control Act 1960 and actionable before the consumer commission in Gwalior. The Madhya Pradesh High Court has held that pharmacists must verify prescriptions and dispense the correct medicine.
You must preserve the bill, the wrong medicine, the prescription, and any medical reports of adverse effects. The Madhya Pradesh High Court has awarded compensation for health deterioration caused by pharmacy errors.
Under Madhya Pradesh Rent Control Act 1960, the commission can order refund, compensation, and report the pharmacist to the drug controller. In Gwalior, you should also seek medical attention immediately to document any harm caused.
Disclaimer: AI-generated for educational purposes only. Does not constitute legal advice. Consult a qualified practitioner.