A shop in Coimbatore sold me adulterated milk which made my children sick what can I do

Detailed Legal Analysis

If a shop in Coimbatore sold you adulterated milk that made your children sick, you have several legal avenues to seek redress. You can file a complaint against the shopkeeper under the provisions of the Food Safety and Standards Act, 2006, and the Consumer Protection Act, 2019.

Here are the steps you should follow:

• Gather Evidence: Collect all relevant evidence to support your claim, including:
• Purchase receipt of the adulterated milk.
• Medical reports or bills showing the treatment of your children.
• Sample of the milk (if possible) for testing.
• File a Complaint with the Food Safety Authority: You can file a complaint with the Food Safety Officer or the Food Safety Authority in your district. This can be done under:
• Section 3(1) of the Food Safety and Standards Act, 2006, which prohibits the manufacture, sale, or distribution of any adulterated food.
• Section 2(1)(j) of the Act defines 'adulterated food' which applies to your case.
• Approach Consumer Forum: You can also file a complaint in the Consumer Disputes Redressal Forum under the Consumer Protection Act, 2019. Key points include:
• Section 2(1)(g) defines a 'defect' in goods which includes adulteration.
• Section 12 of the Consumer Protection Act allows consumers to file complaints regarding defects in goods and services.
• File a Police Complaint: If the adulteration has caused serious harm or health issues, you can lodge a police complaint for criminal negligence under:
• Section 272 of the Indian Penal Code (IPC) - Selling adulterated food or drink.
• Section 273 of the IPC - Selling noxious food or drink.
• Seek Legal Advice: It may be beneficial to seek assistance from a lawyer who specializes in consumer law or criminal law to help navigate the process effectively.
• Follow Up: Ensure to follow up on your complaints with the relevant authorities and forums to ensure that appropriate action is taken.

By taking these steps, you can seek justice and ensure that the seller is held accountable for selling adulterated products that harmed your children.