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A shop in Davangere sold me a fake product, is that state consumer unfair trade practice?

RA Asked by Rakesh Jha from India

Quick Answer

Yes, selling a fake product constitutes an unfair trade practice under the Consumer Protection Act, 2019 in India. The Consumer Protection Act, 2019 defines unfair trade practices and provides a framework for consumers to seek redressal against such practices.

Detailed Legal Analysis

Yes, selling a fake product constitutes an unfair trade practice under the Consumer Protection Act, 2019 in India.

The Consumer Protection Act, 2019 defines unfair trade practices and provides a framework for consumers to seek redressal against such practices. According to the Act, deceptive practices including the sale of counterfeit goods fall under the purview of unfair trade practices.

Here are the relevant points regarding your situation:

  • Definition of Unfair Trade Practice: Section 2(47) of the Consumer Protection Act, 2019 defines unfair trade practices as including false representation of goods, misleading advertisements, and selling products that do not conform to the standards of quality or specification.
  • Consumer Rights: Under Section 2(1)(d) of the Act, a consumer has the right to be informed about the quality, quantity, and price of goods, which includes the authenticity of the products being sold.
  • Filing a Complaint: You can file a complaint with the District Consumer Disputes Redressal Forum in Davangere or the State Consumer Disputes Redressal Commission if the compensation sought exceeds ₹20 lakh. The complaint must include:
    • Your name and address.
    • Name and address of the shop/seller.
    • A detailed description of the transaction and evidence of the fake product.
    • Any receipts or documentation related to the purchase.
    • Relief sought (e.g., refund, compensation).
  • Time Limit for Filing: According to Section 69 of the Act, a consumer must file a complaint within two years from the date of the cause of action arising.
  • Possible Outcomes: If the forum finds in favor of the consumer, it may order the seller to:
    • Refund the money paid for the fake product.
    • Pay compensation for any damages suffered.
    • Cease the unfair trade practice.

In conclusion, if you have been sold a fake product, you have the right to take action against the seller under the Consumer Protection Act, 2019. It is advisable to gather all relevant evidence and seek legal guidance if needed to ensure your rights as a consumer are upheld.

Legal Provisions Referenced

Verify the current statutory text at India Code (the official repository of Indian legislation) or the Legislative Department. This answer is general legal information, not advice on your specific matter.

Last updated: October 4, 2026 AI-assisted answer

Disclaimer: AI-generated for educational purposes only. Does not constitute legal advice. Consult a qualified practitioner.

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