A shop in Dhanbad sold me a defective phone and refuses to refund how to file consumer complaint
CH Asked by Charu Singhal from India
Quick Answer
You can file a consumer complaint before the District Consumer Disputes Redressal Commission in Dhanbad under the Consumer Protection Act, 2019.
Detailed Legal Analysis
You can file a consumer complaint before the District Consumer Disputes Redressal Commission in Dhanbad under the Consumer Protection Act, 2019. The complaint can be filed online through the Consumer Helpline or in person, and you must provide the bill, warranty card, and correspondence with the shop as evidence.
Under Jharkhand Rent Control Act 2016, there may be additional consumer protection regulations specific to Jharkhand. The Commission can order replacement, refund, and compensation for deficiency in service.
If the District Commission does not give a satisfactory order, you can appeal to the State Commission and subsequently to the Jharkhand High Court.
Disclaimer: AI-generated for educational purposes only. Does not constitute legal advice. Consult a qualified practitioner.