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A shop in Mumbai sold me a fake product, is that state consumer unfair trade practice?

NI Asked by Nitin Khanna from India

Quick Answer

Yes, selling a fake product constitutes an unfair trade practice under Indian consumer protection laws. In India, the Consumer Protection Act, 2019 is the primary legislation that addresses consumer rights and unfair trade practices.

Detailed Legal Analysis

Yes, selling a fake product constitutes an unfair trade practice under Indian consumer protection laws.

In India, the Consumer Protection Act, 2019 is the primary legislation that addresses consumer rights and unfair trade practices. The act defines "unfair trade practice" in Section 2(47), which includes misleading advertisements, deceptive practices, and selling goods that are not as represented.

Here are the key points regarding unfair trade practices in the context of selling fake products:

  • Definition of Unfair Trade Practice: According to Section 2(47) of the Consumer Protection Act, 2019, an unfair trade practice includes representing goods as of a particular standard, quality, or grade when they are not.
  • Consumer Rights: Under Section 2(1)(d) of the Consumer Protection Act, consumers have the right to be protected against unfair trade practices and to be informed about the quality, quantity, and price of goods.
  • Filing a Complaint: If you have purchased a fake product, you can file a complaint with the District Consumer Disputes Redressal Forum under Section 12 of the Consumer Protection Act, 2019.
  • Time Limit for Filing: The complaint must be filed within two years from the date of the occurrence of the unfair trade practice.
  • Evidence Required: It is essential to gather evidence such as receipts, photographs of the product, and any communication with the seller to support your case.
  • Possible Remedies: The consumer forum can order the seller to cease the unfair trade practice, provide a refund, or compensate for damages under Section 14 of the Act.
  • Jurisdiction: Since you are located in Mumbai, you should file your complaint in the appropriate consumer forum based on the value of the goods and services involved.

In addition to the Consumer Protection Act, 2019, the sale of counterfeit goods may also violate provisions of the Indian Penal Code (IPC) under Section 420 (cheating) and Section 30 (punishment for counterfeiting), which can lead to criminal liability for the seller.

In conclusion, you have the right to seek redress against the shop that sold you a fake product, and you can take action under the Consumer Protection Act, 2019, to address the unfair trade practice.

Legal Provisions Referenced

Verify the current statutory text at India Code (the official repository of Indian legislation) or the Legislative Department. This answer is general legal information, not advice on your specific matter.

Last updated: October 4, 2026 AI-assisted answer

Disclaimer: AI-generated for educational purposes only. Does not constitute legal advice. Consult a qualified practitioner.

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