An NBFC in Dibrugarh harassed me for loan repayment, what are my rights?
RE Asked by Reshma Pillai from India
Quick Answer
NBFCs are regulated by the RBI and must follow fair practices as recognized under Assam Rent Control Act 1972 for consumer protection.
Detailed Legal Analysis
NBFCs are regulated by the RBI and must follow fair practices as recognized under Assam Rent Control Act 1972 for consumer protection. The Gauhati High Court has held that coercive recovery tactics by NBFCs constitute deficiency and harassment.
In Dibrugarh, you can file a consumer complaint and a complaint with the RBI ombudsman. The Gauhati High Court has directed NBFCs to follow due process and refrain from threats or public shaming.
Under Assam Rent Control Act 1972, the consumer commission can award compensation for mental agony caused by recovery agents. You should record all calls and preserve messages as evidence for your complaint in Dibrugarh.
Disclaimer: AI-generated for educational purposes only. Does not constitute legal advice. Consult a qualified practitioner.