how to file RERA complaint against builder in Agartala

Detailed Legal Analysis

To file a RERA complaint against a builder in Agartala, you need to follow a structured process as outlined under the Real Estate (Regulation and Development) Act, 2016.

Here are the steps to file a complaint:

• Identify the Jurisdiction: Ensure that your complaint falls under the jurisdiction of the Tripura Real Estate Regulatory Authority (TRERA), as complaints must be filed in the state where the project is located.
• Gather Documentation: Collect all necessary documents related to your purchase, including:
  • Sale agreement
  • Payment receipts
  • Project brochures or advertisements
  • Communication with the builder
  • Any other relevant evidence
• Visit the TRERA Website: Go to the official TRERA website to access the complaint filing section. The website usually provides guidelines and forms necessary for complaint registration.
• Fill Out the Complaint Form: Complete the prescribed complaint form available on the TRERA website. Make sure to provide all required details, including:
  • Your personal details (name, address, contact information)
  • Details of the builder (name, registration number)
  • Description of the complaint (issues faced, violation of agreement, etc.)
• Submit the Complaint: Submit your complaint form along with the necessary documents. This can typically be done online or by visiting the TRERA office in Agartala.
• Pay the Required Fee: Ensure you pay the requisite fee for filing the complaint. The fee structure is usually mentioned on the TRERA website.
• Follow Up: After submitting the complaint, keep track of your application. You may receive a complaint number which can be used for future reference and follow-ups.

Relevant provisions under the Real Estate (Regulation and Development) Act, 2016 include:

• Section 31: This section outlines the establishment of the Real Estate Regulatory Authority and its powers.
• Section 34: It details the process and procedure for filing complaints.
• Section 37: This section allows for the establishment of an Appellate Tribunal for grievances.

It is advisable to keep copies of all documents submitted and correspondence with the authority for future reference.