how to file RERA complaint against builder in Durgapur

Detailed Legal Analysis

To file a RERA complaint against a builder in Durgapur, you need to follow the procedures established under the Real Estate (Regulation and Development) Act, 2016, and the West Bengal Real Estate Regulatory Authority (WB RERA) guidelines.

Here are the steps to file a complaint:

• Understand Your Rights: Familiarize yourself with the rights and obligations under the Real Estate (Regulation and Development) Act, 2016, particularly Sections 12, 14, 18, and 19 which outline the builder's responsibilities and the buyer's rights.
• Gather Documentation: Collect all necessary documents related to the property purchase, including:
  • Sale agreement
  • All correspondence with the builder
  • Payment receipts
  • Project registration details
  • Any other relevant documentation that supports your claim.
• Draft a Complaint: Prepare a detailed complaint that includes:
  • Your name and contact details
  • Builder’s name and registration number
  • Details of the project
  • A clear statement of the grievance
  • Relief sought from the authority.
• File the Complaint: You can file your complaint either online or offline:
  • Visit the official WB RERA website: http://wbrera.wb.gov.in
  • Register yourself and log in to the portal.
  • Fill out the complaint form and attach the necessary documents.
  • For offline filing, submit the complaint in person at the WB RERA office or send it via registered post.
• Pay the Fee: A nominal fee is required to file a complaint, which varies based on the nature of the grievance. Ensure you pay the fee as directed on the RERA website or by the authority.
• Follow Up: After submitting your complaint, you will receive an acknowledgment. Keep track of your complaint status through the online portal or by contacting the authority.

Remember to adhere to the time limits set by RERA for filing complaints, generally within 5 years from the date of occurrence of the issue as per Section 34 of the Act.

By following these steps, you can effectively file a complaint against a builder under RERA in Durgapur.