how to file RERA complaint against builder in Raipur

Detailed Legal Analysis

To file a RERA (Real Estate Regulatory Authority) complaint against a builder in Raipur, you need to follow a systematic process established under the Real Estate (Regulation and Development) Act, 2016.

Here are the steps you should take to file a complaint:

• Gather Documentation:
  • Collect all relevant documents, including the sale agreement, payment receipts, brochures, and any correspondence with the builder.
  • Ensure you have details about the project, including the registration number, if available.
• Identify Grounds for Complaint:
  • Determine the specific issues you are facing with the builder, such as delay in possession, poor construction quality, or non-compliance with the agreement.
  • Understand your rights under the Real Estate (Regulation and Development) Act, 2016, particularly Section 12 (Rights of Allottees) and Section 18 (Return of Amount and Compensation).
• Visit the RERA Website:
  • Go to the official RERA website for Chhattisgarh, which is rera.cgstate.gov.in.
  • Look for the option to file a complaint or grievance against the builder.
• Register Yourself:
  • Create an account on the RERA portal if you do not have one already.
  • Fill in the required personal details and project information.
• File the Complaint:
  • Navigate to the complaint filing section and provide all necessary information about your grievance.
  • Attach supporting documents to substantiate your claim.
  • Pay the required fee for filing the complaint as specified on the portal.
• Await Acknowledgment:
  • After submission, you will receive an acknowledgment of your complaint.
  • Keep track of the complaint number for future reference.
• Attend Hearings:
  • Be prepared to present your case during the hearing, where both parties may be called to provide their statements.
  • Follow up on the status of your complaint through the RERA portal.

Filing a complaint with RERA ensures that your grievances are heard and resolved in a structured manner, as outlined under the Real Estate (Regulation and Development) Act, 2016. It is advisable to consult with a legal expert to strengthen your case if necessary.