how to file RERA complaint against builder in Salem

Detailed Legal Analysis

To file a complaint against a builder under the Real Estate (Regulation and Development) Act, 2016 (RERA) in Salem, you need to follow a structured process as outlined by the RERA regulations applicable in Tamil Nadu.

Here are the steps to file a RERA complaint against a builder:

• Identify the Jurisdiction: Ensure that the complaint is filed with the Tamil Nadu Real Estate Regulatory Authority, as Salem falls under this jurisdiction.
• Gather Documentation: Collect all relevant documents such as:
  • Sale agreement
  • Payment receipts
  • Project brochures
  • Communication with the builder
  • Any evidence of delayed possession or non-compliance with project specifications
• Draft the Complaint: Prepare a formal complaint that includes:
  • Your name and contact details
  • Details of the builder and the project
  • A clear description of the grievance
  • Specific breaches of the agreement or RERA provisions
  • Your expectations or remedies sought
• Filing the Complaint: You can file the complaint online through the RERA website or submit a physical copy to the RERA office in Tamil Nadu. Ensure to include:
  • A duly filled complaint form (available on the RERA website)
  • Copies of all supporting documents
  • Payment of the requisite fee (as per RERA guidelines)
• Await Acknowledgment: After submission, you will receive an acknowledgment from RERA. Keep this for your records.
• Follow Up: Regularly check the status of your complaint on the RERA portal. You may also need to attend hearings if required.

Under Section 31 of the Real Estate (Regulation and Development) Act, 2016, homebuyers can file complaints against builders for violations of the Act, including delays in possession and non-compliance with project specifications. The authority is mandated to resolve these complaints in a timely manner, typically within 60 days of filing.

In case of dissatisfaction with the resolution provided by RERA, you may escalate the matter to the Appellate Tribunal as provided under Section 43 of the Act.