how to file RERA complaint against builder in Vellore

Detailed Legal Analysis

To file a RERA complaint against a builder in Vellore, Tamil Nadu, you need to follow a structured process as outlined under the Real Estate (Regulation and Development) Act, 2016.

Here are the steps to file a complaint:

• Determine the Grounds for Complaint: Identify the specific issues you have with the builder, such as delay in possession, poor construction quality, or non-compliance with the agreed terms. These fall under the purview of the RERA.
• Gather Documentation: Collect all relevant documents, including:
  • Sale agreement
  • Payment receipts
  • Project registration details
  • Correspondence with the builder
• Visit the RERA Website: Go to the official website of the Tamil Nadu Real Estate Regulatory Authority (TN RERA) at www.tnrera.in.
• Register Online: Create an account on the TN RERA portal. Provide all necessary details and choose 'Lodge Complaint' option.
• Fill in the Complaint Form: Provide comprehensive details regarding your complaint, including:
  • Your name and contact information
  • Details of the builder
  • Nature of the complaint
  • Supporting documents
• Pay the Required Fee: A nominal fee is charged to file a complaint, which can be paid online through the portal.
• Submit the Complaint: After ensuring all information is accurate and complete, submit the complaint. You will receive a complaint number for future reference.
• Await Acknowledgment: TN RERA will send an acknowledgment of your complaint, and you will be kept informed about the progress.

Legal provisions under the Real Estate (Regulation and Development) Act, 2016, specifically Section 31, empower homebuyers to file complaints against builders for violations. Additionally, under Section 36, the authority is obliged to address complaints expeditiously.

In case of unsatisfactory resolution, you may also approach the Appellate Tribunal as per Section 44 of the RERA Act.