I saw a misleading advertisement about a health product in Bhopal, how to complain?

Detailed Legal Analysis

If you have encountered a misleading advertisement about a health product in Bhopal, you can file a complaint with the relevant authorities under the Consumer Protection Act, 2019.

Here are the steps you should follow to lodge your complaint:

• Identify the Nature of the Misleading Advertisement:
  • Ensure the advertisement falsely claims health benefits or misrepresents the product's effectiveness.
  • Gather evidence such as screenshots, pamphlets, or recordings of the advertisement.
• Document Your Complaint:
  • Prepare a detailed statement explaining how the advertisement is misleading.
  • Include your contact information and any relevant receipts or purchase details if applicable.
• File a Complaint with the Consumer Forum:
  • You can approach the District Consumer Disputes Redressal Forum in Bhopal under Section 12 of the Consumer Protection Act, 2019.
  • Complaints can be filed online through the National Consumer Helpline (NCH) or the Consumer Online Resource and Empowerment Centre (CORE).
• Notify the Advertising Standards Council of India (ASCI):
  • File a complaint with ASCI, which regulates advertising standards in India, by submitting the complaint form available on their website.
  • ASCI evaluates and takes action against misleading advertisements under the Code for Self-Regulation in Advertising.
• File a Complaint with the Food Safety and Standards Authority of India (FSSAI):
  • If the advertisement pertains to a food product, you can file a complaint with FSSAI for violations under the Food Safety and Standards Act, 2006.
  • Visit the FSSAI website to access the complaint registration process.

Be sure to keep copies of all documents submitted and any correspondence received. Under Section 2(47) of the Consumer Protection Act, 2019, misleading advertisements are considered a deceptive practice, and you could seek compensation for any losses incurred.

Remember that consumers have the right to be informed about the products they purchase, and you are entitled to take action against misleading advertisements to protect your rights.