I saw a misleading advertisement about a health product in Rohini, how to complain?

Detailed Legal Analysis

To file a complaint regarding a misleading advertisement about a health product in Rohini, you can approach several authorities and follow specific procedures as outlined by Indian law.

Here are the steps you can take:

• Gather Evidence: Collect all relevant information regarding the misleading advertisement, including photographs, screenshots, or printed copies of the advertisement, along with any other documentation that supports your claim.
• File a Complaint with the Advertising Standards Council of India (ASCI):
  • Visit the ASCI website and fill out the complaint form.
  • Provide details such as the nature of the advertisement, why you deem it misleading, and attach all collected evidence.
  • The ASCI will review your complaint and take appropriate action as per their code.
• Contact the Consumer Helpline:
  • Dial 1915 or visit the National Consumer Helpline (NCH) website.
  • File a complaint under the Consumer Protection Act, 2019, which protects consumers against unfair trade practices, including misleading advertisements (Section 2(47)).
• File a Complaint with the District Consumer Forum:
  • Draft a formal complaint mentioning the details of the advertisement and how it affected you.
  • Submit this complaint to the District Consumer Disputes Redressal Forum in Rohini along with a fee, the amount of which is determined by the claim value.
  • Refer to Section 12 of the Consumer Protection Act, 2019, which outlines the procedure for filing complaints.
• Approach the Food Safety and Standards Authority of India (FSSAI):
  • If the health product is food-related, file a complaint with the FSSAI regarding misleading claims about food products.
  • Submit your evidence and details about the advertisement to the FSSAI’s website.
• Report to the Ministry of Information and Broadcasting:
  • In cases where the advertisement violates broadcasting standards, you can lodge a complaint with the Ministry of Information and Broadcasting.
  • Refer to the Cable Television Networks (Regulation) Act, 1995 for misleading advertisements.

By following these steps, you can effectively address the issue of a misleading advertisement regarding a health product in Rohini and seek appropriate redressal.