My bank in Bhilai deducted unauthorized charges, how do I recover them?
MA Asked by Manoj Tiwari from India
Quick Answer
Unauthorized bank charges constitute deficiency in service under Chhattisgarh Rent Control Act 2011 and are actionable before the consumer commission in Bhilai.
Detailed Legal Analysis
Unauthorized bank charges constitute deficiency in service under Chhattisgarh Rent Control Act 2011 and are actionable before the consumer commission in Bhilai. The Chhattisgarh High Court has held that banks must obtain consent for any charge not disclosed in the schedule of charges.
You must file a written complaint with the bank and wait thirty days before escalating to the banking ombudsman. The Chhattisgarh High Court has upheld that failure to reverse unauthorized charges entitles the consumer to compensation.
Under Chhattisgarh Rent Control Act 2011, the consumer commission can order a refund with interest and damages for harassment. In Bhilai, you should retain account statements and the bank's response for your complaint.
Disclaimer: AI-generated for educational purposes only. Does not constitute legal advice. Consult a qualified practitioner.