My bank in Kollam deducted unauthorized charges, how do I recover them?
RE Asked by Rekha Pandey from India
Quick Answer
Unauthorized bank charges constitute deficiency in service under Kerala Rent Control Act 1963 and are actionable before the consumer commission in Kollam.
Detailed Legal Analysis
Unauthorized bank charges constitute deficiency in service under Kerala Rent Control Act 1963 and are actionable before the consumer commission in Kollam. The Kerala High Court has held that banks must obtain consent for any charge not disclosed in the schedule of charges.
You must file a written complaint with the bank and wait thirty days before escalating to the banking ombudsman. The Kerala High Court has upheld that failure to reverse unauthorized charges entitles the consumer to compensation.
Under Kerala Rent Control Act 1963, the consumer commission can order a refund with interest and damages for harassment. In Kollam, you should retain account statements and the bank's response for your complaint.
Legal Provisions Referenced
Verify the current statutory text at India Code (the official repository of Indian legislation) or the Legislative Department. This answer is general legal information, not advice on your specific matter.
Disclaimer: AI-generated for educational purposes only. Does not constitute legal advice. Consult a qualified practitioner.