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The new government office in Ajmer is not accessible to my wheelchair, can I complain under the state accessible buildings law?

RA Asked by Rakesh Jha from India

Quick Answer

You can file a complaint under the Rights of Persons with Disabilities Act, 2016, as well as other relevant laws if the new government office in Ajmer is not accessible to wheelchair users. The Rights of Persons with Disabilities Act, 2016, is a significant legislation in India that mandates the accessibility of public buildings for persons with disabilities.

Detailed Legal Analysis

You can file a complaint under the Rights of Persons with Disabilities Act, 2016, as well as other relevant laws if the new government office in Ajmer is not accessible to wheelchair users.

The Rights of Persons with Disabilities Act, 2016, is a significant legislation in India that mandates the accessibility of public buildings for persons with disabilities. The Act aims to ensure that individuals with disabilities can access public spaces, including government offices, without any hindrance.

Here are the key points and steps you need to consider when filing a complaint:

  • Identify the Violation: Confirm that the new government office does not meet the accessibility standards set forth in the Act. This includes having ramps, elevators, and accessible restrooms.
  • Relevant Sections: Refer to the following sections of the Rights of Persons with Disabilities Act, 2016:
    • Section 40: It mandates the government to ensure that all public buildings are accessible to persons with disabilities.
    • Section 44: This section discusses the role of the government in promoting accessibility in public spaces.
  • Document Evidence: Collect photographic evidence, witness statements, and any other documentation that shows the lack of accessibility.
  • File a Complaint: You can file a complaint with:
    • The local government authority responsible for building regulations.
    • The District Collector or the Chief Commissioner for Persons with Disabilities.
    • Online portals or helplines set up by the Ministry of Social Justice and Empowerment.
  • Seek Assistance: Consider reaching out to NGOs or advocacy groups that specialize in disability rights for additional support and guidance in your complaint process.
  • Follow Up: After filing your complaint, ensure to follow up with the authorities to check the status of your complaint and to advocate for necessary changes.

Additionally, you may want to refer to the Accessible India Campaign (Sugamya Bharat Abhiyan), which further emphasizes the need for accessible infrastructure across India.

By taking these steps, you can effectively address the issue of inaccessibility in the new government office in Ajmer and seek necessary remedial actions.

Legal Provisions Referenced

Verify the current statutory text at India Code (the official repository of Indian legislation) or the Legislative Department. This answer is general legal information, not advice on your specific matter.

Last updated: October 4, 2026 AI-assisted answer

Disclaimer: AI-generated for educational purposes only. Does not constitute legal advice. Consult a qualified practitioner.

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