The new government office in Amravati is not accessible to my wheelchair, can I complain under the state accessible buildings law?

Detailed Legal Analysis

You can certainly file a complaint regarding the inaccessibility of the new government office in Amravati under the Rights of Persons with Disabilities Act, 2016, which mandates accessibility in public buildings.

The Rights of Persons with Disabilities Act, 2016 (RPWD Act) aims to ensure that individuals with disabilities have equal rights and access to public spaces. According to this act, buildings open to the public must be accessible to persons with disabilities, including those who use wheelchairs.

Here are the steps and key requirements for lodging a complaint:

• Identify the Responsible Authority: Determine which government body oversees the building in question. This could be a municipal authority, public works department, or other relevant governmental entity.
• Gather Evidence: Document the inaccessibility issues you face, including photographs, videos, or written descriptions of the barriers that prevent access to the office.
• Prepare Your Complaint: Draft a formal complaint letter that includes:
  • Your name and contact information.
  • A clear statement of the issue, including details about the specific barriers you encountered.
  • References to the RPWD Act, particularly Section 40, which mandates that all public buildings should be accessible.
  • Your expectations for resolution, such as modifications to the building or the provision of alternative access options.
• Submit Your Complaint: Send your complaint to the relevant authority. You can submit it via email, postal service, or in person. Ensure you request an acknowledgment of receipt.
• Follow Up: If you do not receive a response within a reasonable period (usually 30 days), follow up with the authorities to ensure your complaint is being addressed.
• Seek Further Action: If the response is unsatisfactory, you can escalate the complaint to the State Commissioner for Persons with Disabilities, as provided under Section 73 of the RPWD Act.

Additionally, you may also consider contacting local disability rights organizations for assistance in navigating the complaint process and ensuring your rights are upheld. Accessibility is not just a legal obligation but a fundamental right, and it is essential to advocate for necessary changes to ensure inclusive environments.