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The new government office in Mangalore is not accessible to my wheelchair, can I complain under the state accessible buildings law?

VI Asked by Vinod Mehta from India

Quick Answer

You can definitely file a complaint regarding the inaccessibility of the new government office in Mangalore under the provisions of the Rights of Persons with Disabilities Act, 2016, and the relevant state accessible buildings regulations. In India, the Rights of Persons with Disabilities Act, 2016 (RPWD Act) aims to ensure equal rights and opportunities for persons with disabilities.

Detailed Legal Analysis

You can definitely file a complaint regarding the inaccessibility of the new government office in Mangalore under the provisions of the Rights of Persons with Disabilities Act, 2016, and the relevant state accessible buildings regulations.

In India, the Rights of Persons with Disabilities Act, 2016 (RPWD Act) aims to ensure equal rights and opportunities for persons with disabilities. Specifically, Section 44 of the RPWD Act mandates that all public buildings must be accessible to persons with disabilities. If a government office fails to comply with these provisions, you have the right to raise a complaint.

Here are the steps you can follow to file your complaint:

  • Gather Evidence: Take photographs and gather any documentation that shows the inaccessibility of the building.
  • Identify Relevant Authorities: You can approach the district disability officer or the municipal corporation in Mangalore, as they are responsible for ensuring compliance with accessibility standards.
  • Draft a Complaint: Write a formal complaint detailing your concerns. Include specifics about the building, the nature of inaccessibility, and any evidence you have gathered.
  • Submit the Complaint: Submit your complaint to the relevant authority either in person or through an online portal, if available. Ensure you keep a copy for your records.
  • Follow Up: After submission, follow up with the authorities to ensure your complaint is being addressed. You can inquire about the timeline for resolution.

Additionally, you should be aware of other applicable laws such as the National Building Code of India, which outlines the standards for accessibility in buildings, and the Persons with Disabilities (Equal Opportunities, Protection of Rights and Full Participation) Act, 1995, which also emphasizes the need for accessible infrastructure.

If your complaint is not addressed satisfactorily, you may escalate the issue to the State Commission for Persons with Disabilities or consider legal remedies under Article 14 (Right to Equality) and Article 21 (Right to Life and Personal Liberty) of the Constitution of India, which mandate the state to ensure equal access to public facilities for all citizens.

Legal Provisions Referenced

Verify the current statutory text at India Code (the official repository of Indian legislation) or the Legislative Department. This answer is general legal information, not advice on your specific matter.

Last updated: October 4, 2026 AI-assisted answer

Disclaimer: AI-generated for educational purposes only. Does not constitute legal advice. Consult a qualified practitioner.

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