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Constitutional Law India · Just now · 765 views

The new government office in Ranchi is not accessible to my wheelchair, can I complain under the state accessible buildings law?

GA Asked by Gayatri Rao from India

Quick Answer

Yes, you can file a complaint under the provisions of the Rights of Persons with Disabilities Act, 2016, which mandates accessibility in public buildings and spaces for persons with disabilities, including wheelchair users. In India, the Rights of Persons with Disabilities Act, 2016 (RPwD Act) aims to ensure that individuals with disabilities have access to an inclusive, accessible, and sustainabl

Detailed Legal Analysis

Yes, you can file a complaint under the provisions of the Rights of Persons with Disabilities Act, 2016, which mandates accessibility in public buildings and spaces for persons with disabilities, including wheelchair users.

In India, the Rights of Persons with Disabilities Act, 2016 (RPwD Act) aims to ensure that individuals with disabilities have access to an inclusive, accessible, and sustainable environment. The Act provides specific guidelines about the accessibility of buildings and public spaces. Here are the key points relevant to your situation:

  • Section 40 of the RPwD Act: This section mandates that all government buildings and facilities must be made accessible to persons with disabilities. It includes provisions for ramps, elevators, and accessible toilets.
  • State Accessibility Laws: Many states in India, including Jharkhand, have specific laws that complement the RPwD Act regarding the accessibility of buildings. Check for any specific state legislation that may further enforce these requirements.
  • Filing a Complaint: If the new government office in Ranchi is not accessible, you can file a complaint with the following authorities:
    • The Chief Commissioner for Persons with Disabilities at the national level.
    • The State Commissioner for Persons with Disabilities in Jharkhand.
    • The local municipal authority or the building's administrative office.
  • Documentation: When filing your complaint, include:
    • Your name and contact information.
    • A detailed description of the accessibility issues you faced.
    • Photographs or evidence of the inaccessibility, if possible.
  • Follow-up: After submitting the complaint, you can request updates on the status of your complaint and ensure that appropriate actions are taken.

In addition to the above, the Ministry of Social Justice and Empowerment has issued guidelines on universal design and accessibility, which can serve as additional support for your complaint. Ensure you approach this matter through the appropriate channels to advocate for necessary changes in the building's accessibility.

Last updated: October 4, 2026 LPReviewed by LawPucho Legal Team

Disclaimer: AI-generated for educational purposes only. Does not constitute legal advice. Consult a qualified practitioner.

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