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The new government office in Rourkela is not accessible to my wheelchair, can I complain under the state accessible buildings law?

DI Asked by Dinesh Rathod from India

Quick Answer

Yes, you can file a complaint regarding the inaccessibility of the new government office in Rourkela under the Rights of Persons with Disabilities Act, 2016 and the Odisha Building Rules, 2017, which mandate accessibility in public buildings. The Rights of Persons with Disabilities Act, 2016 (RPWD Act) aims to ensure that persons with disabilities can access public spaces, buildings, and facilitie

Detailed Legal Analysis

Yes, you can file a complaint regarding the inaccessibility of the new government office in Rourkela under the Rights of Persons with Disabilities Act, 2016 and the Odisha Building Rules, 2017, which mandate accessibility in public buildings.

The Rights of Persons with Disabilities Act, 2016 (RPWD Act) aims to ensure that persons with disabilities can access public spaces, buildings, and facilities. Here are the key provisions and steps you can take:

  • Understand Your Rights: Under Section 44 of the RPWD Act, every person with a disability has the right to access public buildings and places, including government offices.
  • Accessibility Standards: The Act mandates that public buildings must comply with the accessibility standards prescribed by the Bureau of Indian Standards (BIS) and the guidelines issued by the Ministry of Social Justice and Empowerment.
  • Local Regulations: The Odisha Building Rules, 2017 also emphasize the need for barrier-free access in public buildings. It is essential to review these rules to understand specific requirements applicable in Rourkela.

If you wish to lodge a complaint, you can follow these steps:

  • Document the Issue: Take photographs and make notes of the accessibility barriers you encountered at the government office.
  • Contact Authorities: Reach out to the local municipal authority or the office of the Chief Commissioner for Persons with Disabilities in your state to file a formal complaint.
  • File a Grievance: You can also register your grievance through the online portal set up by the Ministry of Social Justice and Empowerment, which allows for complaints regarding accessibility issues.
  • Seek Assistance from NGOs: Various non-governmental organizations advocate for the rights of persons with disabilities. They can provide guidance and support in filing your complaint.
  • Follow Up: After filing your complaint, ensure to follow up with the authorities to get updates regarding the resolution of your issue.

By taking these steps, you can effectively address the accessibility issue and advocate for your rights under the relevant laws in India.

Legal Provisions Referenced

Verify the current statutory text at India Code (the official repository of Indian legislation) or the Legislative Department. This answer is general legal information, not advice on your specific matter.

Last updated: October 4, 2026 AI-assisted answer

Disclaimer: AI-generated for educational purposes only. Does not constitute legal advice. Consult a qualified practitioner.

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