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Cyber Law India · Just now · 384 views

A fake customer care number I found online for a Visakhapatnam bank drained my account via screen-share. What now?

PR Asked by Priya Sharma from India

Quick Answer

File an FIR at the cyber crime police station in Visakhapatnam under Section 66D IT Act, 2000 and Section 318(4) BNS, 2023 for cheating.

Detailed Legal Analysis

File an FIR at the cyber crime police station in Visakhapatnam under Section 66D IT Act, 2000 and Section 318(4) BNS, 2023 for cheating. Report on 1930 helpline and the National Cyber Crime Reporting Portal immediately to attempt fund freezing.

Preserve call logs, screen-share app details, and transaction records as electronic evidence under Section 63B BSA, 2023. Report the fake number to the search engine and telecom provider for takedown.

Screen-share fraud is treated as unauthorised access under Section 66 IT Act, punishable up to three years. If police do not investigate, approach Andhra Pradesh High Court under Article 226 for a direction.

Refer to Andhra Pradesh Rent Control Act 1960 for any state cyber fraud compensation scheme.

Legal Provisions Referenced

Verify the current statutory text at India Code (the official repository of Indian legislation) or the Legislative Department. This answer is general legal information, not advice on your specific matter.

Last updated: October 3, 2026 AI-assisted answer

Disclaimer: AI-generated for educational purposes only. Does not constitute legal advice. Consult a qualified practitioner.

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