I was cheated by an e-commerce seller delivering to Aizawl, where do I file?
KA Asked by Kavita Joshi from India
Quick Answer
For e-commerce disputes in Aizawl, you can file a complaint under Mizoram Rent Control Act 2014 before the District Consumer Commission where you reside or where the seller's registered office is located.
Detailed Legal Analysis
For e-commerce disputes in Aizawl, you can file a complaint under Mizoram Rent Control Act 2014 before the District Consumer Commission where you reside or where the seller's registered office is located. The Gauhati High Court has upheld that online consumers have the right to choose the forum of their residence.
You must provide the order confirmation, payment proof, and screenshots of product description and seller details. The Gauhati High Court has held that e-commerce platforms can be held liable as intermediaries if they facilitated the fraudulent sale.
Under Mizoram Rent Control Act 2014, the commission may direct the platform to delist the seller and process a refund. In Aizawl, you can also file a cybercrime complaint for online fraud.
Disclaimer: AI-generated for educational purposes only. Does not constitute legal advice. Consult a qualified practitioner.