I was cheated by an e-commerce seller delivering to Patna, where do I file?
HA Asked by Harish Chandra from India
Quick Answer
For e-commerce disputes in Patna, you can file a complaint under Bihar Rent Control Act 2017 before the District Consumer Commission where you reside or where the seller's registered office is located.
Detailed Legal Analysis
For e-commerce disputes in Patna, you can file a complaint under Bihar Rent Control Act 2017 before the District Consumer Commission where you reside or where the seller's registered office is located. The Patna High Court has upheld that online consumers have the right to choose the forum of their residence.
You must provide the order confirmation, payment proof, and screenshots of product description and seller details. The Patna High Court has held that e-commerce platforms can be held liable as intermediaries if they facilitated the fraudulent sale.
Under Bihar Rent Control Act 2017, the commission may direct the platform to delist the seller and process a refund. In Patna, you can also file a cybercrime complaint for online fraud.
Legal Provisions Referenced
Verify the current statutory text at India Code (the official repository of Indian legislation) or the Legislative Department. This answer is general legal information, not advice on your specific matter.
Disclaimer: AI-generated for educational purposes only. Does not constitute legal advice. Consult a qualified practitioner.