My ATM card was skimmed at a Udaipur bank machine; who is liable for the lost funds?
CH Asked by Charu Singhal from India
Quick Answer
ATM skimming is an offence under Sections 419, 420 of the Bharatiya Nyaya Sanhita and Section 66C of the IT Act for identity theft.
Detailed Legal Analysis
ATM skimming is an offence under Sections 419, 420 of the Bharatiya Nyaya Sanhita and Section 66C of the IT Act for identity theft. Report the fraud to the Udaipur police and your bank within three working days to invoke the RBI limited liability framework, which can zero your loss if reported promptly.
The bank bears the burden of proving that the customer was negligent, not the other way around. The Rajasthan High Court has reinforced that banks must secure their ATMs and can be directed to refund with interest where skimming is due to their lax security.
Rajasthan Rent Control Act 2001 consumer fora in Udaipur can award compensation for the harassment and mental agony caused. Preserve the ATM receipt, CCTV request reference and SMS alerts as evidence.
You can also file a complaint with the Banking Ombudsman for a quicker resolution.
Legal Provisions Referenced
Verify the current statutory text at India Code (the official repository of Indian legislation) or the Legislative Department. This answer is general legal information, not advice on your specific matter.
Disclaimer: AI-generated for educational purposes only. Does not constitute legal advice. Consult a qualified practitioner.